Terms & Policies

Welcome to Three Brothers and Construction. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our platform, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using Three Brothers and Construction (“we,” “us,” or “our”), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service & Products

Three Brothers and Construction is an e-commerce platform providing construction materials and related services. We reserve the right to modify, suspend, or discontinue any aspect of our services or product listings at any time without prior notice.

3. Delivery Policy & Timeline

We aim to deliver all products safely and on time across Bangladesh. Our standard estimated delivery times are as follows:

• Inside Dhaka: 5 business days

• Outside Dhaka: 10 business days

4. Business & Trade License Information

Three Brothers and Construction operates as a legally registered business under applicable local commercial regulations.

• Trade License Number: 5668

• Official Website: https://threebrothersandconstruction.com

5. User Accounts and Registration

5.1 Account Creation

• You must provide accurate, current, and complete information during registration and checkout.

• You are responsible for maintaining the confidentiality of your account credentials.

• You must notify us immediately of any unauthorized use of your account.

5.2 Account Responsibilities

• You are responsible for all activities that occur under your account.

• You must not share your account credentials with others.

6. Orders, Payment Terms, and Pricing

6.1 Payment Processing

All payments are processed securely through our authorized payment gateway partners. Prices are displayed in BDT (৳) unless otherwise stated.

6.2 Order Confirmation

Placing an order does not guarantee immediate fulfillment if items are out of stock. In such cases, our support team will contact you directly.

7. Return, Refund & Cancellation Policy

Please refer to our dedicated Return & Refund Policy page for full details. In general:

• Refund requests for eligible returned items will be processed within 7–10 working days back to the original payment method.

• Customized or modified construction products may not be eligible for returns once dispatched.

8. Third-Party Advertisements & Data Privacy

We respect customer privacy and maintain high standards for data protection:

• No Third-Party Ads: We do not host or allow third-party advertisements on our website.

• Customer Information Responsibility: We do not sell, rent, or share customer personal information with any third parties except as necessary to complete delivery or process payments securely.

9. Prohibited Activities

You agree not to:

• Violate any applicable local laws or regulations.

• Use false personal details or impersonate others during order placement.

• Interfere with or attempt to compromise the security and performance of our website.

10. Limitation of Liability

Three Brothers and Construction shall not be liable for any indirect, incidental, or consequential damages resulting from delays in delivery caused by natural disasters, strikes, or unexpected logistics disruptions beyond our control.

11. Contact Information

For any questions, concerns, or inquiries regarding these Terms and Policies, please reach out to us:

• Email: nesharuddin78@gmail.com

• Phone: +8801757 358793

• Address: 307/5 Purbo Dhirasram, Joydebpur, Gazipur, 1712

These Terms were last updated on July 2026.